Managed IT Services & Support
As a trusted extension of our web development business, our dedicated IT team delivers reliable, end-to-end support for small to medium-sized businesses. From network setup and cybersecurity to cloud solutions, backups, and ongoing maintenance, we keep your systems running smoothly, so you can focus on growing your business. Local, responsive, and tailored to your needs.
IT Helpdesk & Support
Remote and on-site support for staff
Staff training and onboarding support
User Management
Microsoft 365 user account setup and management. Password policies and lifecycle management ( Onboarding/offboarding)
Cybersecurity & Compliance
Security audits and risk assessments
Enabling and enforcing Multi-Factor Authentication (MFA).
Endpoint protection and antivirus management.
Email security and phishing protection.
Network Infrastructure & Optimisation
Network performance.
Secure Wi-Fi setup with separate guest and staff networks.
VLAN configuration for device segmentation.
Firewall and router configuration
Provisions for Backup Internet (WAN).
Data Protection & Backup
Backup verification and sanity checks
Cloud and on-premises backup solutions
Disaster recovery planning
Data retention policy implementation
Device & Endpoint Management
Setup and management of mobile phones and tablets
POS system integration and support
Patch management and software updates
Printing & Scanning Solutions
Printer and scanner setup and configuration
Network printing for staff and admin areas
Meeting & Conference Room Technology
Setup of video conferencing systems (Zoom, Teams, etc.)
Smart TVs, projectors, and audio systems integration
Booking system integration with e-mail & calendars
Troubleshooting and ongoing support
Keeping with the times, Migrating to modern technology
Consulting, planning, migrating, transistioning from older, inefficient or manual systems to modern systems for better efficiency, productivity and visibility.
